In regards to my Quickest Response Time, it sounds weird that my quickest response was 0 min - 0 secs, can you tell me more about this metric?
Considering that I sometimes do not reply to some emails which I've been CC'd in, how does email meter count these?
How does it consider the last email in thread after which no reply is needed?
Does that influence the average time to reply metric?
When applying the 'label - is- starred' advanced filter, the final section of the report lists also email addresses that have not been starred. Why is that?
I appreciate your help.